Managed Services
Your ETRM operations - owned, monitored and continuously improved by CMART.
Keep your systems running and traders focused
Trading never stops and neither should your support. Our global operational model splits resources across London, Dubai and Bangalore delivery centers to ensure follow-the-sun support.
We proactively check batch triggers, clean databases, resolve pricing feed anomalies and push patches during low-activity windows, so your team wakes up to validated systems.
Operational pillars built for high-performance ETRM support
ETRM Operations Support
Proactive day-to-day functional and technical layer management of trading platforms like Endur, Allegro and RightAngle.
BAU Enhancements & Uplift
Continuous system improvement cycles, system tuning, patch releases and proactive incident response automation.
Service Governance & Reporting
Structured governance pipelines, monthly service reviews, performance KPIs and status health visibility dashboards.
Cloud & Infrastructure Support
Managed environment services ensuring high availability, continuous scaling, database maintenance and security monitoring.
24/7 EOD Batch Monitoring
Always-on coverage of End of Day processing batches to catch discrepancies and ensure morning sign-off targets are hit.
Transition and Run Model
Your commodity.
Our expertise.
Tell us your market - we'll tell you exactly how we can help.